Information Architecture and Software Design

 

KC user documentation is generally organized according to the design of the user interface.  Main menu tabs at the top of every screen are designed for user types, and the functionality links displayed on each are grouped according to functional subject matter areas.

The table of contents is organized according to the screens and action options in the software, allowing you to efficiently locate specific information.  Typically, you will find that topics appear as they do in the user interface of the software system in a top-to-bottom, left-to-right fashion, as you would read a website or newspaper.